South Bihar Power Distribution Company Ltd. (SBPDCL) provides the easy online option to know application status for users using Temporary Registration Number via sbpdcl.co.in. This helps consumers track the Sbpdcl Status Check of their requests (for new connections or complaints, as the case may be) by entering their Temporary Registration No. They have developed to keep a clear and user-friendly tracking system in real-time with reduced physical visits at SBPDCL offices. With things like this, it seems SBPDCL is on the right track to improve its customer satisfaction and make their operation more digitized.
About Sbpdcl
| Attribute | Details |
|---|---|
| Company Name | South Bihar Power Distribution Company Ltd. (SBPDCL) |
| Industry | Electricity Distribution |
| Founded | November 1, 2012 |
| Headquarters | Patna, Bihar, India |
| Area Served | 17 districts of South Bihar |
| Key Services | Electricity distribution, Online bill payment, Customer service, Complaint management |
| Website | sbpdcl.co.in |
| Customer Helpline | 1912 (Toll-Free) |
| Objectives | Modernize and strengthen the distribution network, extend services to all villages, provide meters to unmetered consumers, and resolve consumer grievances promptly |
| Payment Options | Web portal, Bihar Bijli Bill Pay App, ATP machines, BBPS, CSC, Paytm |
| Innovations | Call Centre with toll-free number for consumer complaints |
| Commitment | To provide safe, reliable, uninterrupted, and quality power supply at affordable rates |
South Bihar Power Distribution Company Ltd. (SBPDCL), one of the government utilities, is conducting electricity distribution for a wide area in the south region of the state of Odisha (India). Constituted as a separate entity under the restructuring of the power sector in the state, SBPDCL is feeding its own area with uninterrupted quality and reliable electricity. The distribution and supply of power in multiple districts is handled by the company, which provides services like bill payment, new connections, and maintenance through its physical offices or online. The online services available at the official website, like sbpdcl.co.in, which is not new instead of using a temporary registration number to check sbpdcl.co.in, drive home their emphasis on tech integration to enhance customer service. Engaging in this way not only removes consumer service delivery points and makes it easier to manage our services, but also streamlines operations within the business.
Mission and vision
Mission and Vision of South Bihar Power Distribution Company Limited (SBPDCL): To provide efficient and reliable power to every doorstep in south Bihar. The company is also striving for higher levels of customer satisfaction with proven performance, streamlined services, and deploying the most cutting-edge technologies. At SBPDCL, we are dedicated to providing sustainable distribution services by progressively expanding our network to cater to the needs of our growing consumer base and work on innovative solutions for making energy management more efficient and conservation-oriented. This commitment serves both to contribute to regional growth and national objectives of energy security, as well as environmental stewardship.
Services Offered
South Bihar Power Distribution Company Ltd. (SBPDCL) provides a wide range of services to its customers, focused primarily on the distribution and management of electricity across its service areas. Here are the key services offered by SBPDCL:
- Electricity Distribution: SBPDCL provides primary service of power distribution in South Bihar and caters to supply electricity to 17 districts, be it a household, commerce, or an industry.
- Online Bill Payment: SBPDCL provides an online gateway to the customers through which they can pay their electricity bills quickly. The service has been designed to ease the payment process and help citizens avoid physically visiting SBPDCL offices for bill payments.
- Connection Services: The company provides a fast and efficient mechanism of applying for new electricity connections on its web site, thereby making the system easy to reach out to prospective customers.
- Customer Grievance Redressal: SBPDCL has a well-defined system in place to deal with customer complaints about power supply, billing, or any other kind of service. Customers can file a complaint online and view the resolution in progress.
- Energy Audit: SBPDCL conducts an energy audit to cater to the requirements of its beneficiaries for proper understanding and effective body language in handling their electricity usage. It’s something the company offers as part of its sustainable energy goals.
- Load Management: It manages the load demand for high-end consumers and industries to ensure that power supply is as per requirement without any shortage.
- Smart Metering: SBPDCL is rolling out Smart Grids with smart meter solutions that provide real-time data on electricity usage to consumers, facilitating better billing accuracy as well as helping the consumer track and monitor consumption patterns.
- Information & Advances: With its website and mobile apps, SBPDCL provides updates, beforehand information for planned energy outages, and advice about their consumers.
SBPDCL is dedicated to leveraging these services as part of its drive towards efficient power distribution and a higher customer experience in the state.
Required Document
| Service | Required Documents |
|---|---|
| New Connection | 1. Proof of identity (Aadhaar card, Voter ID, etc.) 2. Proof of address (Utility bill, Rent agreement, etc.) 3. Recent passport-sized photograph 4. Ownership proof of premises (Sale deed, Lease deed, etc.) 5. No objection certificate (if applicable) |
| Complaint Registration | 1. Consumer number 2. Previous bill copy (if related to billing) |
| Bill Correction | 1. Consumer number 2. Incorrect bill copy 3. Proof of correct billing details |
| Load Enhancement | 1. Existing electricity bill 2. Application form 3. Technical feasibility report (if required) |
| Tariff Change | 1. Application form 2. Reason for tariff change 3. Relevant business proof (if applicable) |
Check Sbpdcl Status Check Online at sbpdcl.co.in by Temporary Registration No
To check the status online at sbpdcl.co.in using your Temporary Registration Number, follow these steps:
- Go to the official SBPDCL website: sbpdcl.co.in.
- Navigate to the ‘Online Services‘ or ‘Consumer Corner‘ section available on the homepage.
- Click on the option labeled ‘Check Status‘ or ‘Application Status‘.
- Enter your Temporary Registration Number in the designated field.
- Click on the ‘Submit‘ or ‘Check Status‘ button to view the status of your application or service request.
Also Check
Conclusion
The SBPDCL online status check feature is an easy and robust method through which consumers can keep track of the entire process for their application or service request via Temporary Registration Number (TRN). Transparency Developed as a digital service, this solution enables transparency and increases customer satisfaction by providing real-time updates to users no matter where they are located, thereby eliminating the need for physical visits/enquiries. It demonstrates SBPDCL’s investment in technology, enabling the company to improve its deliverables and processes within the energy landscape of Bihar.
Sbpdcl Status Check Contact Details
| Position | Name | Responsibility | |
|---|---|---|---|
| Managing Director | Sri Mahendra Kumar | [email protected] | Overall management |
| GM, HR & Admin | Sanwar Bharti | [email protected] | HR and administrative duties |
| Director, Project | Sri Dipak Kumar | [email protected] | Project oversight |
| Director, Operations | Sri Vijay Kumar | [email protected] | Operational management |
| GM, Revenue | Sri Arvind Kumar | [email protected] | Revenue management |
| GM, Finance & Account | Sri Pradip Maji | [email protected] | Finance and accounting |
| GM, PESU | Murtaza Helal | [email protected] | Patna Electric Supply Unit |
| C.E. Project-I (Urban) | Sri Dilip Kumar Singh | [email protected] | Urban project management |
| C.E., O&M | Sri Raj Kumar | [email protected] | Operations & Maintenance |
| C.E. Project-II | Md. Rizwan Ahmad | [email protected] | Secondary project management |
| C.E. Commercial | Sri Purushottam Prasad | [email protected] | Commercial management |
| C.E. Project-I (Rural) | Sri Jay Shankar Sahani | [email protected] | Rural project management |
| General Helpline | – | – | 1912 (Toll-free for all power issues) |
Vikas Gupta is an insightful content creator and financial analyst, educated in economics and public administration. At yojanastatuschecktoday.in, he specializes in simplifying complex government schemes, aiming to empower readers with vital information. His expertise helps citizens navigate and utilize government initiatives effectively, ensuring access to essential updates and developments.